Top Chatbot Development Companies in 2021

Have you ever wanted to get a business assistant who wouldn’t cost you a fortune but would take care of time-consuming tasks? Now you can get one due to significant improvements in the way chatbots perform.

A chatbot is an AI software that simulates human conversations in natural language through messaging applications, websites, mobile apps, or the telephone.

There’re many ways to improve communication between the company and its customers. One of the most efficient strategies for any business to up their customer service game is to use chatbots which proved their value for various business objectives.

chatbot development benefits
Source: Intercom

In general, chatbots are used to cut customer service costs, grow customer engagement and operational efficiency, and streamline sales. To make the most out of your bot, you should bring in a top chatbot development company as the process requires deep knowledge of AI and NLP.

Need a bot? We’ve got you covered with a list of the best chatbot development companies.

  1. Itexus

Itexus is a perfect one-stop destination when it comes to FinTech, InsurTech, and Chatbot development services. Itexus team expertise covers application development, software consulting and implementation, delivering Digital Banking solutions, Credit, Investment & Risk Scoring, Wealth Management, Portfolio Analysis, Customer Segmentation, Profiling, Data-driven Decision Making, Lifetime Value Analysis, and Sales Forecast services.

top chatbot development company
  1. Master of Code Global

Master of Code Global specializes in design and web, mobile, and chatbot development. The team consists of over 130 professionals skillful in artificial intelligence technologies and app development for enterprise and mid-market clients.

  1. BotsCrew

BotsCrew is an artificial intelligence development company of 35 employees that specializes in delivering enterprise-grade chatbots for customer service and communication solutions. They offer chatbot and IoT bot development and automated voice programming.

  1. SOR’UN

SOR’UN is a digital communications company of 45 employees that provides AI and custom software development services for global enterprises and mid-market businesses. Their expertise lies mainly in e-commerce, travel, and healthcare fields.

  1. ThirdEye Data

ThirdEye Data is a Big Data services company of nearly 50 employees that specializes in BI, Big Data, cloud consulting, and artificial intelligence solutions.

  1. Infopulse

Infopulse is a digital software company with a team of more than 1,000 employees. Their range of services includes custom software, web, and chatbot development, IT strategy consulting, mobile development, and app testing.

  1. OTR

OTR is an AR/VR development company with over 350 employees. They work with small and mid-market businesses and enterprise clients across multiple industries providing custom software and chatbot development services.

  1. CBOT

CBOT is a conversational AI company of 15 professionals specializing in chatbots for mid-size companies and global enterprises in customer service, e-commerce, and telecommunications. They offer AI consulting, AI training, product development, and quality control.

  1. Azati Software

Azati Software is a digital services company with over 100 employees. They specialize in AI, mobile app, web, and custom software development and serves mid-market and enterprise clients in healthcare and business industries.

  1.  Azilen Technologies

Azilen Technologies is a product engineering company with a team of over 100 employees. It specializes in AI, IoT development, and enterprise app modernization and works primarily with small business and mid-market clients, mainly in the IT industry. 

Benefits of Using Chatbots for Your Business

Reduced Costs

Automating your customer service increases capacities allowing you to handle simple queries automatically and leave only complex queries to human specialists. Therefore you can work with smaller service departments, which directly reduces operating costs.

Increased sales

Bots are a frictionless way to neatly introduce customers to fresh offers from your company. Bots can also leverage sales due to their 24/7 availability and fast response time.

Increased customer interaction

Bots are yet another channel to reach out to your clients. Chatbots are used to increase customer engagement with well-timed tips and offers. Real-time communication with the chatbot helps customers to find what they are looking for and consider other offers. 

Reaching new customers

Chatbots are widely used in social media messaging platforms, so they’re able to reach a virtually limitless audience. Being constantly active on such platforms enables companies to connect with new customers who might not otherwise be accessible.

Gaining a deeper understanding of customers

A chatbot is a tool of choice when it comes to digging deeper into customer expectations. Bots provide businesses with detailed, actionable records of your customers’ greatest pain points, helping the company improve its products and services. 

Get Your Project Estimate

Chatbot software project estimation defines the time and budget required for developing, testing, and launching the chatbot. To get started, just drop us a line, sign the NDA, and after the goals and requirements discussion Itexus team will provide a full project estimate with hours and the budget required.

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